Cash Posting Associate

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Job Title:

Cash Posting Associate

Job ID #

K0743

Job Family:

Specialist

Reports To Position:

Senior Leadership

FLSA

PRIMARY PURPOSE

Support the Revenue Services department by applying customer payments per their intent in a timely and accurate manner.

ESSENTIAL FUNCTIONS

Prepare and record customer payments by utilizing matching software to prepare customer payments via company check for posting to Accounts Receivable (A/R) ledger.

Perform quality assurance procedures to resolve matching discrepancies including follow-up with all flagged transactions pinpointed by matching software.

Perform research and analysis to resolve cash application issues.

Utilize File Transfer Protocol (FTP) to configure file formats for data uploads into system of entry.

Review file imports to ensure compliance with audit controls and customer intent/requirements.

Assist in processing customer prepayments while following company procedures and perform on-demand deposits via 3rd party software.

Identify appropriate General Ledger (G/L) accounts to properly record transactions for financial reporting.

Identify and recommend process improvements to facilitate efficient and effective cash applications.

Utilize imaging technology to administer document retention.

Proactively work to assist others in achieving the organization's objectives.

High School Diploma equivalent required.

1+ years experience in customer service or office support required.

Previous experience in transportation industry experience preferred.

Must be proficient MS Office.

Must be able to identify and resolve data discrepancies.

Must possess effective communication skills.

The Company is an equal employment opportunity employer.  The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.