Student Services Associate

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Job Title:

Student Services Associate

Job ID #

J1771

Job Family:

Specialist

Reports To Position:

Senior Leadership

FLSA

PRIMARY PURPOSE

Ensure all process steps are followed and completed in a timely fashion so to ensure driver students are coded as drivers within 30 minutes of graduation.

Organizational Summary

ESSENTIAL FUNCTIONS

Assist Recruiters/Processors and Academy Coordinators with student files for accuracy and completion.

Coordinate, schedule, and monitor student pre-employment screening and permit test appointments to ensure student is prepared to attend academy classes.

Ensure drug screens are completed in a timely fashion and follow up with DER as needed.

Enter drug screen data.

Obtain required documentation per Board of Education

Follow up on audit deficiencies & holds and assist Academy Coordinators/Processors with VOE’s, medical releases, self-certifications, compliance reports, and iSleep.

Coordinate with Driver Qualification to include completion of DOT and Non-DOT paperwork as required by audit.

Schedule student for Week 2 class at Swift Academy as needed.

Code student upon Graduation.

Proactively work to assist others in achieving the organization's objectives.

High School Diploma or equivalent required.

2 years' office administrative experience required.

Previous experience in transportation industry preferred.

Must possess basic proficiency with Microsoft Office suite.

Must possess advanced oral and written communication skills.

Must possess strong interpersonal skills.

Must possess strong problem solving skills.

The Company is an equal employment opportunity employer.  The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.