Grocery Terminal Leader

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Job Title:

Grocery Terminal Leader

Job ID #

J0831

Job Family:

Terminal Leader

Reports To Position:

Executive Leadership

FLSA

EXECUTIVE EXEMPTION

PRIMARY PURPOSE

To administer the direction and control of all personnel, assets and customers assigned to the on-site full service facility reporting to the Vice President Refrigerated Services.

ESSENTIAL FUNCTIONS

Responsible for directly hiring and training department personnel in order to maximize operational efficiency. Lead and motivate direct reports to improve performance and build position depth. Conduct frequent evaluation of direct reports and provide coaching initiatives to assist in professional development opportunities.

Evaluate Driver satisfaction, retention and turnover; provide necessary tools to effectively perform position responsibilities to assist in increasing Driver retention and reducing overall turnover.

Monitor the productivity of the fleet, including miles and revenue; ensure proper utilization of equipment to meet overall productivity goals as well as organization objectives. Interact with DC Management Staff to ensure store service needs are being met on a daily basis and collaborate with Shop department personnel to ensure the organization's needs are met regarding equipment availability.

Responsible for implementing necessary departmental changes to improve/increase productivity and driver retention; make additional recommendations to executive management for possible improvements within overall organization. Utilize organizational reports in order to identify opportunities for improvement.

Responsible for monitoring and reviewing department costs; maintain cost control in order to maximize the organization's bottom-line profitability; decrease terminal fuel expense through bulk-fuel usage as well as safety-related expenses.

Oversee facility maintenance and operations; manage on-site fueling and wash bay activities.

In conjunction with Customer, develop and maintain an effective yard management system.

Responsible for managing and maintaining business relationships with customers; monitor and review customers' needs as well as general satisfaction with the business partnership.

Know, understand, enforce, teach and be an example of the organization's values, Guiding Principles and policies; ensure adherence by department personnel of all organization values, principles, policies and procedures.

Proactively work to assist others in achieving the organization's objectives.

Bachelors in related field or equivalent combination of education and experience required.

2+ years progressive upper-management experience OR previous management experience with 2+ years experience in KNX Driver Management, Planning or CSR position required.

The Driver Management/Planner/CSR experience may be substituted with a minimum of 2 years of KNX Driver experience in conjunction with a minimum of 2 years of prior management experience.

Transportation experience preferred.

Ability to lead others

Above average verbal and written communication skills

Ability to transfer knowledge

Excellent organizational skills

Professional appearance

Detail-oriented

Ability to take direction from manager

Knowledge of the transportation industry preferred.

The Company is an equal employment opportunity employer.  The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.