Operations Leader 1

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Job Title:

Operations Leader 1

Job ID #

J0332

Job Family:

Operations

Reports To Position:

Executive Leadership

FLSA

EXECUTIVE EXEMPTION

PRIMARY PURPOSE

Serve as the Fleet Leader or Planning Leader while taking on additional Operations or Customer Service leadership responsibility for terminals with 250-500+ trucks.  For Express lanes, oversee the continued growth of Express business.

ESSENTIAL FUNCTIONS

Assume responsibility for Terminal functions in the absence of the Terminal Leader if so designated.

Act as liaison between various internal department personnel; ensure the various departments are communicating needs and opportunities for improvement.

Monitoring trailer pools, staff scheduling and that office is adequately supplied.

Monitoring  driver compliance and driver relation issues and address any customer relations issues.

Monitor and evaluate the performance of designated department personnel and any other assigned staff.

Monitor outbound freight within designated planning center and identify any service issues; manage expectations and collaborate with internal department personnel to provide resolution and execute better service opportunities.

Review terminal reports such as productivity, unmanned trucks, crashes, work comp, Driver Controlled Idle (DCI), risk analysis, and all other reports as assigned by leadership.

Proactively work to assist others in achieving the organization's objectives.

INTERMODAL

Manage surge capacity miles, expense and revenue at Walmart Grocery locations.

INTERMODAL

Develop regional fleets within the grocery network to help support 3rd party back haul.

EXPRESS

Oversee the continued growth of network lane departures.

Bachelors or equivalent combination of education and/or experience required.

1+ years' of experience in a Driver Leadership, Planning or CSR role required.

2+ years' of KNX Driver experience in conjunction with a minimum of 2 years' of prior leadership experience preferred.

Must be able to lead others.

Must posses knowledge of the transportation industry.

Must be able to take direction from leaders and be detail orientated.

The Company is an equal employment opportunity employer.  The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.