Loading And Unloading Processor

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Job Title:

Loading And Unloading Processor

Job ID #

J0288

Job Family:

Specialist

Reports To Position:

Senior Leadership

FLSA

PRIMARY PURPOSE

To receive, evaluate and process all loading/unloading invoices.  Keep current contracts with unloading company.  Assist in providing appropriate and necessary information to the billing department. Provide administrative support to credit, cash application and billing departments.

Organizational Summary

ESSENTIAL FUNCTIONS

Receive, evaluate and process all loading and unloading invoices.

Maintaining current contracts with unloading companies. Review contract pricing in regard to current standards.

Provides administration support to the Credit department (prepay processing, credit application retention, basic new account data entry).

Handle calls related to lumpers and spotting companies and discrepancies in payment.

Assisting sales with current data for future pricing with regard to unloading.

Achieves work objectives by gathering pertinent data, identifying and evaluating options and choosing a course of action.

Prepares reports by collecting, analyzing and summarizing information and data.

Supports all personnel by being courteous and respectful when identifying and resolving problems.

Assists employees on how to promote good relations with internal and external customers by coaching and support to find the best solution to problems.

Assist cash application with CB’s, scanning and filing.

Support leadership by identifying potential problems, working toward solutions, accepting added duties and or responsibilities as needed.

Proactively work to assist others in achieving the organization's objectives.

High School diploma or GED

1-2 years customer service or basic office experience.

Strong customer service and supervisory skills

Intermediate experience in Microsoft Office, Excel and AS400

Self-motivated, organized, resourceful and team player

Independent problem-solver with the ability to handle critical issues with complete follow-through.

The Company is an equal employment opportunity employer.  The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.