Implementation Team Manager

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Job Title:

Implementation Team Manager

Job ID #

J0254

Job Family:

Operations

Reports To Position:

Senior Leadership

FLSA

EXECUTIVE EXEMPTION

PRIMARY PURPOSE

Manage the Planning and Implementation Process for new Dedicated Operations.

ESSENTIAL FUNCTIONS

Create start up plans for new dedicated operations utilizing various software and/or standardized templates.

Develop critical work tasks/paths, and follow up to ensure tasks are completed on time to achieve stated objectives.

Recruit/select onsite-personnel, construct staff and driver job descriptions and expectations, construct driver training manuals and training conducted checklists, organize and conduct driver meetings, work with internal staff to set-up communications, information technology, and equipment supplies.

Analyze the new business operational processes and trains and evaluates new employees.

Communicate with both corporate and on-site customer management on progress toward objectives.

Construct a “Lessons Learned” document at the completion of each start up and rates the implementation in relation to the start-up plan.

Create implementation plans for new business proposals. Presents implementation process to prospective customers in sales presentations.

Travel to and temporarily resides at start-up site; duration of stay will depend on complexity of the account.

Proactively work to assist others in achieving the organization's objectives.

Bachelor's degree or equivalent combination of education and/or experience required.

3+ years' experience in transportation operations required.

Previous project management experience required.

Must be able to work under stress while remaining professional at all times.

Must be proactive and work efficiently independently with no supervision.

Must possess good communication skills.

The Company is an equal employment opportunity employer.  The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.  The Company also prohibits harassment of applicants and employees based on any of these protected categories.